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I think we can all accept by now, that video calls will continue to be a staple of business communications next year.
But did you know you can considerably improve your calls with just a few little tweaks? There are four key areas to pay attention to.
We’ll show you what to do and how to do it, in our brand new video.
Shockingly, over 81% of malware attacks target SMBs in the UK alone, posing significant risks to reputation, operations, and customer trust.
However, there is hope. Implementing proactive measures can significantly reduce the risk of malware attacks.
Learn a few simple cyber security tips like encryption, MFA, and password managers to protect your data and avoid financial loss.
Are you struggling to keep up with customer call volume? Are customers getting frustrated with long wait times? Call queue management is an important part of providing outstanding customer service. Optimising your call queue can reduce hold times and improve the overall caller experience. Here are a few tips on how to do just that.
