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There have been some shocking online scams in the last 6 months. As cyber-criminals have taken advantage of the global pandemic.
We don’t want your business to be caught out. So our new video shows you the scams you and your team should watch out for – both at work, and at home.
Microsoft is increasing the price of Office 365, and many people are wondering why. However, the company has not given a clear reason for the price increase, but they are trying to make more money off of their customers.
According to Google Ngram Viewer, since 2005 the word “phishing” has seen a 105% increase in literature and day to day usage. The last five years alone has seen a
Are you struggling to keep up with customer call volume? Are customers getting frustrated with long wait times? Call queue management is an important part of providing outstanding customer service. Optimising your call queue can reduce hold times and improve the overall caller experience. Here are a few tips on how to do just that.
