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Have you been using Zoom for your video calls? Microsoft Teams is a better business solution, and keeps all your activity with your staff in one place.
Here’s our round-up of the latest video call features added to Teams.
Sometimes, members of your team will look for any excuse to down tools, make another coffee, and talk about how “their computer’s down”.
Bad IT can have a huge effect on productivity.
We’re now taking on new clients again. If this is a recurring problem for your business, we really should talk.
We’re the local data security experts. And one of the things our team prides itself on, is quickly finding ways that hackers could damage your business.
In fact, if you give us just 60 minutes, we’re confident we’d find something wrong with your IT setup that places your data security at risk.
Watch our new video to find out more – then contact us to start your 60 minute security challenge.
When was the last time you upgraded your business phone system?
If it’s been 5 years or more, then you’re overdue an upgrade.
You probably update your laptop and mobile phone every few years. Business phones are no different.
Watch our new video to see the benefits from installing a 2020 VoIP system for your business.
Searching for the right IT partner is a lot like looking for the perfect lover, you meet a lot of unusual people before you finally find the right one. Along with this so-called search for your partner comes the awkward questions that you may want to ask them and similarly, here are five (5) difficult questions to ask an IT support company:
Learn about how to choose the correct IT partner for your company by downloading our FREE guide:
Big things come in small packages. Your phone is an essential part of your lifestyle and your business. It can be used to text, check your e-mails, and call. But what more can you do with it? Well, a LOT especially for your business when you know how to fully utilize your Phone System.
Here are 7 benefits of a phone system designed for the way we do business in 2020:
• Know exactly how your phones are being used
• Improve your performance reviews
• Recognize a great job
• Look more professional
• Increase productivity
• Save money
• Grow freely
There are countless benefits that you can have from your phone system, learn to utilize it now.
2019 is about to be over and it’s finally the season where everyone is hyped on all the good movie releases as they enjoy an abundance of family gatherings and office parties.
However, when 2019 is over, your company may be facing what experts call the 2020 Problem where Microsoft will be withdrawing support for some of its most popular old business software.
To give you an idea of this problem, this just means that there will be no:
Find out more on how you can face 2020 like a hero by downloading the link today.
We all demand faster internet access and want to connect more of our devices so they’re constantly online.
That’s why there’s a new Wi-Fi on the way. It’s called Wi-Fi 6, and it’s designed for how we live our lives in 2019.
We’ve created a brand new video to tell you all the benefits of Wi-Fi 6 and when you can upgrade your business.
There are many factors to consider when making the choice between hiring an in-house tech team or a managed serviced provider (MSP). A managed service provider is a company that manages client’s IT infrastructure and end-user systems, remotely. Businesses usually hire MSPs to provide them with a recurring, subscription-type service with different support features based on their company needs.
By ‘support’, we mean the dedicated team in charge of your staff’s tech. This is everything from physically installing hardware to email set-up, software installation and virus damage control.
For small companies, MSPs might be more cost effective rather than an in-house tech team. If you have few computers and your relationship or primary mode of communication with your clients isn’t dependant on the smooth running of your tech, it might be futile to fork out large salaries to technicians who are hardly needed.
By choosing remote support you can select a plan that works for you. This could be pay-as-you-go, monthly or yearly support with on-call assistance – the flexibility of the conditions of your tech support are negotiable between yourself and the company you choose.
An in-house technician might only have general knowledge and not always know the best method to care of your staff’s tech needs. If you have a large company however, with 50+ staff that require a tech guy on hand to deal with minor issues e.g. email set-up, internet connectivity, it would be cheaper to add a technician to the permanent team. MSPs have high hourly rates and can charge more for call-outs. When you’re paying these rates for small problems that happen frequently, you’ll begin to see which option is most cost-efficient.
Managed service providers (which is what we are), house a full team of technicians with a broad spectrum of specialist knowledge and skills. Where one technician might still be learning a topic, another might thrive in it. An MSP team is constantly learning about new software, systems, devices and completing training courses in order to stay up-to-date with evolving technologies, to deliver a comprehensive service to the large range of clients they cater to.
If it sounds like your company would be better off with an MSP – we are one!
Our CEO is extremely accessible and loves talking to new clients – seeing how we can best tailor our plethora of services to come up with a plan that works best for you.
Give us a call or send an email and you’ll hear from him directly.
